Product Warranty

Manufacturer Warranty

Your purchase of products within Australia which is distributed by Fluidra Australia is covered by our Express Warranty. Subject to the terms below, Fluidra Group Australia Pty Ltd (Fluidra) warrants that its Products will be free from defects in materials and workmanship when used in domestic swimming pools. For FULL WARRANTY TERMS of each brand and product, please refer to below warranty information pages:

• Zodiac : https://www.zodiac.co.nz/warranty-information
• AstraPool : https://www.astralpool.co.nz/warranty-information
• MagnaPool : https://www.magnapool.com/warranty

1. You will need proof of purchase to make a warranty claim so please keep your receipt safe. This express warranty only applies if the Product has been purchased from a dealer authorised by Fluidra to supply it (Authorised Dealer). Fluidra-branded products purchased from other sources are not covered by this warranty.
2. The liability of Fluidra, under this express warranty is limited, at its option, to the repair or replacement of the Product or the payment of the cost of having the Product repaired or replaced.
3. This express warranty does not apply in the following circumstances:
   1. if the Product has not been installed in accordance with Fluidra’s installation instructions;
   2. if the Product has been modified other than as authorised by Fluidra or if a component part has been replaced by a part that is not a genuine Fluidra product;
   3. if a defect results from use of the Product outside recommended operating conditions; or
   4. if a defect results from damage (including damage to any internal electronics) caused by a power surge or lightning strike, insect or animal ingress;
   5. Without limiting 3 above, products sold by Fluidra are designed for use with swimming pool water balanced in accordance with Australian Standard AS3633-1989 with a pH range of 7.0 - 7.8. Maximum chlorine readings should not exceed 4ppm. Where pool water is not maintained within these parameters, Fluidra will not be responsible under this express warranty for any resulting damage, including damage caused by corrosion, scaling or stress loading.
4. Replacement parts supplied under this express warranty are warranted to be free from defects in materials and workmanship for the remainder of the warranty period or for 12 months from the supply of the replacement, whichever is longer.
5. This express warranty is not transferable and applies to the original purchaser only.
6. Fluidra, as the case may be, reserves the right to determine, in relation to each warranty claim, whether the Product should be returned to the Authorised Dealer at the address where the Purchaser purchased the Product or whether warranty service will be provided in the field, repaired at a Fluidra workshop or at the premises of an authorised Fluidra warranty agent.